ASL: Application Services Library

Beheer van informatiesystemen (het drievoudig model van beheer)

BII: Beheer van de Interne Informatievoorziening

BiOOlogic

CMM: Capability Maturity Model

CobiT: Control objectives for information and related Technology

EFQM: European Foundation for Quality Management

EMF: Enterprise Management Framework

eTOM: enhanced Telecom Operations Map

HP IT Service Management Reference Model

IIM: Informatie-Infrastructuur Management

IMM: IT Management Model

INK: Instituut Nederlandse Kwaliteit

IPW: Invoering van een Procesgerichte Werkwijze

ISM: Integrated Service Management (in Dutch)

ISO

ISO/IEC 20000

ISPL: Information Services Procurement Library

ITIL: de IT Infrastructure Library

ITIL-V3 poster

IT Process Model

IT Service Capability Maturity Model

KPMG Groeifasenmodel

MOF: Microsoft Operations Framework

MSF: Microsoft Solution Framework

OSI: Open Systems Interconnection

Perform

PRINCE2: PRojects IN Controlled Environments

R2C: Regie, Control en Continuiteit

Recursief Proces Management (RPM)

SDLC: System Development Life Cycle

SIMA: Standard Interprom Management Approach

UPF: het Unified Process Framework (John Gibert)